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Rio Rancho Post Office

900 Pinetree Rd SE, Rio Rancho NM 87124
1.7/5 3 Ratings

About

  • Address: 900 Pinetree Rd SE, Rio Rancho NM 87124 Large Map & Directions
  • Phone: 505-994-3756
  • Fax: 505-994-2742
  • TTY: 877-889-2457
  • Toll-Free: 1-800-Ask-USPS® (275-8777)
  • Retail Hours:
    • Monday: 9:00AM - 5:30PM
    • Tuesday: 9:00AM - 5:30PM
    • Wednesday: 9:00AM - 5:30PM
    • Thursday: 9:00AM - 5:30PM
    • Friday: 9:00AM - 5:30PM
    • Saturday: 9:00AM - 3:00PM
    • Sunday: CLOSED
  • Lobby Hours:
    • Monday: 5:00AM - 10:00PM
    • Tuesday: 5:00AM - 10:00PM
    • Wednesday: 5:00AM - 10:00PM
    • Thursday: 5:00AM - 10:00PM
    • Friday: 5:00AM - 10:00PM
    • Saturday: 5:00AM - 10:00PM
    • Sunday: 5:00AM - 10:00PM
  • Last Collection Times:
    • Monday: 6:00PM
    • Tuesday: 6:00PM
    • Wednesday: 6:00PM
    • Thursday: 6:00PM
    • Friday: 6:00PM
    • Saturday: 4:45PM
    • Sunday: CLOSED
  • Passport Appointment Hours*:
    • Monday: 10:00AM - 3:00PM
    • Tuesday: 10:00AM - 3:00PM
    • Wednesday: 10:00AM - 3:00PM
    • Thursday: 10:00AM - 3:00PM
    • Friday: 10:00AM - 3:00PM
    • Saturday: CLOSED
    • Sunday: CLOSED

Services Offered at this location

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Reviews & Feedback

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1.7
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1 Star
1 Ratings
1/5
I live in Enchanted Hills neighborhood. This post office delivers to my address. I'm not sure what is going on but the post person has consistently not delivered our mortgage payment envelop (the mortgage company said they mailed this to us on time). Yesterday, Friday, September 25, 2026, I received a message from Amazon. It said my package was delivered via USPS to my mailbox. Checked my mailbox and NO package. I don't know if this delivery person is consistently putting our mail into someone else's mailbox, or losing our mail, or something else. I wish I could talk to a person at the post office, but no one answers the phone.
John Smith ● Sep. 26,2026
3/5
Normally, I'm happy with Rio Rancho mail service and most of the employees at the Pinetree office are pleasant. According to the schedule posted on the outside drop box, the late Friday pickup is 6:00 pm. I made a point of getting there before that time and as I pulled up, I saw a woman with very short dark hair rolling away a cart full of mail from the box at 5:30 pm, a half hour early. I asked if I could give her another piece of mail, but she just kept going and told me to take it inside. I would like to complain that a schedule should be adhered to because people depend on it. Also, she could have waited a few seconds.for me to hand her a special birthday card that I didn't want to go out any later.
Viviane M DuBois ● Sep. 09,2023

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