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Shively Post Office

3131 Crums Ln, Louisville KY 40216
1.0/5 2 Ratings
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About

  • Address: 3131 Crums Ln, Louisville KY 40216 Large Map & Directions
  • Phone: 502-449-2657
  • Fax: 502-447-4618
  • TTY: 877-889-2457
  • Toll-Free: 1-800-Ask-USPS® (275-8777)
  • Retail Hours:
    • Monday: 9:00AM - 5:00PM
    • Tuesday: 9:00AM - 5:00PM
    • Wednesday: 9:00AM - 5:00PM
    • Thursday: 9:00AM - 5:00PM
    • Friday: 9:00AM - 5:00PM
    • Saturday: 9:00AM - 1:00PM
    • Sunday: CLOSED
  • Lobby Hours:
    • Monday: 24 HOURS
    • Tuesday: 24 HOURS
    • Wednesday: 24 HOURS
    • Thursday: 24 HOURS
    • Friday: 24 HOURS
    • Saturday: 24 HOURS
    • Sunday: 24 HOURS
  • Last Collection Times:
    • Monday: 5:00PM
    • Tuesday: 5:00PM
    • Wednesday: 5:00PM
    • Thursday: 5:00PM
    • Friday: 5:00PM
    • Saturday: 3:00PM
    • Sunday: CLOSED
  • Passport Appointment Hours*:
    • Monday: 9:30AM - 12:00PM, 1:30PM - 4:00PM
    • Tuesday: 9:30AM - 12:00PM, 1:30PM - 4:00PM
    • Wednesday: 9:30AM - 12:00PM, 1:30PM - 4:00PM
    • Thursday: 9:30AM - 12:00PM, 1:30PM - 4:00PM
    • Friday: 9:30AM - 12:00PM, 1:30PM - 4:00PM
    • Saturday: CLOSED
    • Sunday: CLOSED
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Services Offered at this location

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Reviews & Feedback

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1/5
We have not received any mail since Week of 1-20-26. My husband went to the Shively Post office to pick up our mail and was told that they have not set up for customer to pick up their mail, ever since they have not delivered to our house. Under the Federal Laws and Regulations--Overview of Postal Regulations:--The United States Postal Service has established procedures and regulations that conform to Federal laws on mail delivery. Each carrier and postal employee must follow the rules that relate to each type of delivery such as obtaining signatures when required or delivering to the addressee only. There are also regulations for acceptable mail receptacles, and the failure to provide a required receptacle can result in non-delivery of mail.
Dianna oneal ● Jan. 29,2026
1/5
Automated customer service Ask USPS many rabbit holes No help Phone service 20 rings hung up all hours of duty day 3 days no person Delivery service tracking and return receipt on submitted on Thursday still not delivered by the following Wednesday in the same city. Contact the Postmaster for Louisville, Ky a joke. USPS Louisville, KY is a joke. I've lived many countries through my life and many cities in these United States Louisville Mail Service is by far the WORST!!!!!
Dissatisfied Customer ● Sep. 08,2022

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